Clear expectations.
Better working relationships.

Last updated 19 August 2026

These terms

These terms govern the use of this website and set out the basis on which we usually work. The contract for any specific project is the written proposal and service agreement we sign with you, and where those differ from this page, they take precedence.

Quotations and prices

Prices shown on this site are starting points, not fixed offers, and are negotiable against the actual scope. A quotation becomes binding only when it is issued in writing and accepted by you. Prices are in Maloti and exclude third party licences, hardware, domain fees and any applicable taxes.

Payment

Unless the proposal says otherwise: a deposit to begin, a payment at an agreed milestone, and the balance on handover. Invoices are payable within fourteen days.

Ownership

On final payment, the work we produce for you becomes yours. Domains, hosting and third party accounts are registered in your name and handed over. We keep ownership of our own pre-existing tools and general know-how, and we may describe the work in our portfolio unless you ask us in writing not to.

Your responsibilities

You provide content, approvals and access on time, and you confirm you have the right to any material you give us. Delay on that side moves the delivery date.

Support

Support included with a project is stated in the proposal. Beyond that, support is by retainer or call-out. We aim to be available at any hour, and agreed response times are set out in the retainer.

Liability

We do our work with reasonable skill and care. Our total liability for any project is limited to the fees you paid us for that project. We are not liable for indirect or consequential loss, including lost profit or lost data, except where the law does not allow that limit.

Confidentiality

We keep your information confidential and expect the same in return. This continues after the project ends.

Ending an engagement

Either side may end a project in writing. You pay for work completed up to that point, and we hand over what has been paid for.

Governing law

The laws of the Kingdom of Lesotho apply, and the courts of Lesotho have jurisdiction.